Home > Amazon Freight Newsroom > New report: How shippers are rethinking freight for the future
A shipper at her desk.
October 13, 2023
New report: How shippers are rethinking freight for the future
Since the COVID-19 pandemic, shippers have made changes to their transportation procurement strategies to enable greater flexibility across the supply chain. According to a new report from Amazon Freight and Supply Chain Quarterly, Shedding the bad, keeping the good: How shippers are rethinking freight for the future, 74% of shippers said their strategy is different today than it was prior to the pandemic.

The findings are based on a survey of Supply Chain Quarterly’s readers. The results give a deeper understanding of the impact of the pandemic on both freight procurement strategies and transportation strategies overall. Respondents included logistics and supply chain professionals as well as top executives working for manufacturers, retailers, wholesalers, and third-party logistic companies.

“The survey shows us that many shippers realized that they had to revamp their shipping methods and transportation networks for greater supply chain scale and agility,” said Rebecca Salt, Director at Amazon Freight, who presented the results at the CSCMP Edge Conference in early October. “While they are used to the inevitable disruptions of transportation, the pandemic was a massive one, and it reshaped their desire to better manage any situation.”

When asked to identify the top changes made, 61% of respondents said that they broadened their carrier base, which was the top response. In addition, 26% said they added 3PLs to their roster. In one respondent’s words: “The pandemic taught us the importance of flexibility and diversification in transportation procurement. We now prioritize multiple carriers and adaptable strategies to navigate unforeseen disruptions effectively.”

What is most striking is how shippers are continuing to adapt. Fifty-seven percent—the majority of respondents—said they expect their strategy to change even more in the next 12 months. They are seeking more stability to build up protection from future volatility, including investing in longer-term solutions.

“What this tells us is that shippers are not resting on their laurels but continuing to refine their strategies as the supply chain ebbs and flows,” said Salt. “It gives me confidence in the ability of shippers to manage whatever lies ahead.”

How else are shippers’ strategies changing and what do they foresee down the road? Get the full story by downloading the report here.
More from the Amazon Freight Newsroom
An Amazon Freight truck on the road.
Retail rollercoaster: 4 ways shippers can stay ahead of shifting consumer demands
Consumer demand can be unpredictable. For shippers, it means you need to be nimble to respond to the ebbs and flows of retail demand but also prepare ahead of time.
An Amazon Freight truck on the road.
3 news updates from around Amazon Freight
The peak season is on the horizon. At Amazon Freight, we are preparing for this busy time and have a lot going on. Here are some of the top happenings from across the business.
Conditions of use Privacy Notice
© 1996-2023, Amazon Freight is offered by Amazon Logistics, Inc., a freight broker licensed under MC826094.