Before shifting gears into 2026, we’re looking back. In this 2025 recap, you’ll learn how we helped our customers improve load visibility with smart trailers, cut costs through consolidation, and streamline planning with predictive technology.
With the new year approaching, now is the perfect time to review how your business manages freight and shipping. We’re not suggesting a massive overhaul in 2026. In fact, our goal here is quite the opposite.
Anyone involved in transportation knows all too well that disruptions are a part of life. When they happen, the top priority is to find the safest, fastest way to keep freight moving. At Amazon, the Relay Operations Center serves as the main point of contact for drivers experiencing delays.