Prime truck on tan bridge

Catch up on our latest moves.

News updates
Before shifting gears into 2026, we’re looking back. In this 2025 recap, you’ll learn how we helped our customers improve load visibility with smart trailers, cut costs through consolidation, and streamline planning with predictive technology.
Anyone involved in transportation knows all too well that disruptions are a part of life. When they happen, the top priority is to find the safest, fastest way to keep freight moving. At Amazon, the Relay Operations Center serves as the main point of contact for drivers experiencing delays.
For us at Amazon Freight, transportation technology doesn’t mean anything if it doesn’t deliver for customers. FreightWaves recognized that dedication this week when it named Amazon Freight to number six on their FreightTech 25 list.
At Amazon Freight, we’re getting ready for the peak holiday season and helping our customers plan ahead. Here’s what else we’ve been up to these past few months.
Where can you quote and book that LTL load to an Amazon facility quickly and easily? The Amazon Freight online portal. It’s your one-stop shop to get rates for your route, track your loads on the road, and get 24/7 support. Here’s how easy it is to get an LTL load going.
We’re more than halfway through 2025 and it’s been a year of uncertainty. What is for certain? The next few weeks will have a lot of shipping demand with Amazon Prime Day set for July 8-11. We’ve had a lot happening the past few months, including new milestones for our trailers and intermodal containers.
Shipper tips
The holiday season is just around the corner, and that probably means your orders are picking up. When that happens, the chance for mistakes increases. With that in mind, here are the top tips to help keep your shipments moving smoothly for your customers.
For successful shippers, the little things are big things. Our research shows that Differentiators—those that optimize shipping to gain a strategic advantage—see shipping as something much more than just moving freight.
One of the fastest ways to gain an edge in business is to learn from others instead of starting from scratch. That’s why we asked shippers to tell us more about their operations. In the process, we discovered the qualities that set successful shippers apart from the rest.
What separates successful freight shippers from the rest? Is it something in their DNA? Do they have the most leadership support? Maybe they make significant investments in technology? Our research found that it is something else entirely: their mindset.
From my time in startups to the past nine years at Amazon, there’s been one constant truth: Getting transportation tech right is a complex puzzle with a lot of moving parts. It’s a monumental task to take an innovation from concept to roadworthy.
In transportation and logistics, the final mile often steals the spotlight. But the real hero of supply chain is the middle mile. Without the middle mile holding everything together, nothing would get where it’s going.
Customer stories
If you work in logistics at a company that sells water bottles, there’s no humor when your operations experience a “bottleneck.” Such backups send kinks throughout the supply chain. That’s what Joel McAllister of HydroJug faced on a weekly basis before they started using Amazon Freight.
When you work in the world of logistics, some days are filled with chaos and uncertainty. Hanna Xu is familiar with those type of days as a project manager for JW Fulfillment. With Amazon Freight, she’s found a provider that is a sense of calm in the storm.
When people want their coffee, they usually want it now. That’s the challenge Intelligent Blends faces each week. That means their freight provider has to be on point, says Adam Bartell, their manager of operations.
Bryan Cuevas, CEO of C Group Logistics, knows the feeling of watching a trailer leave his yard. “You need confidence it’s going to get where it needs to be.”
Before turning to Amazon Freight, Calgary-based Specialty Laminates had a major barrier, and that was freight.
“Where is my trailer?” That’s the question no shipper likes to ask, but Savie Yuan found himself posing it more often than he liked.