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Thousands of logistics professionals gathered to tackle rising costs and persistent disruption, and the consensus was clear. What actually separates resilient supply chains from reactive ones is whether visibility and tracking connects across the entire operation or stays locked in silos.
Volatility is permeating the supply chain. Shippers navigating today’s tightening truckload environment are turning to spot pricing and Amazon Freight is here to help.
Join us for a
webinar on April 29, 2026, at 9 a.m. PST | 11 a.m. CST | 12 p.m. EST to help you optimize your inbound shipping strategy.
In an industry where “Where’s my freight?” remains one of the most common questions shippers ask, Amazon Freight has turned transparency into a defining characteristic. That commitment hasn’t gone unnoticed.
Picture this: a shipper calls on a Thursday afternoon with an urgent load that needs to move Friday morning. No excuses, just capacity when it counts. At Amazon Freight, we’ve built our business around making that scenario routine rather than remarkable.
Before shifting gears into 2026, we’re looking back. In this 2025 recap, you’ll learn how we helped our customers improve load visibility with smart trailers, cut costs through consolidation, and streamline planning with predictive technology.
Shipper tips
In freight, the unexpected is the only constant. Capacity tightens, demand spikes, and delays cascade without warning. Flexibility across your warehouse operations and freight strategy is how you stay ahead.
Freight shipping isn’t just a line item. It’s a critical process that drives value for your bottom line. Whether you’re just building out your freight operations or been running it for decades, optimizing your strategy is key. Here’s what to keep top-of-mind.
The question isn’t whether a shipping surge will happen. It’s whether you’ll be ready when it does. The good news: With the right planning, processes, and freight provider, you can scale quickly and confidently. Here’s how.
Many businesses struggle with a fundamental challenge: their shipment volumes don’t fit neatly into traditional freight categories. They’re too large for parcel services but too small to justify full truckload rates. This is where small freight shipping becomes not just relevant, but essential.
As businesses grow and change, so do their shipping needs. What started as a few parcels a day can quickly turn into pallets and the need for a more deliberate strategy. We break down the three modes and explore how to determine which will work best.
The right tools make managing freight shipping easy. No waiting for a response to your tracking follow-up email. No long hold times over the phone. With Amazon Freight’s self-service online portal, everything you need to know about your load is at your fingertips.
Customer stories
Before turning to Amazon Freight, Calgary-based Specialty Laminates had a major barrier, and that was freight.
“Where is my trailer?” That’s the question no shipper likes to ask, but Savie Yuan found himself posing it more often than he liked.
Reach Logistics is a unique business. As the in-house third-party logistics provider for Pattern, one of the largest sellers on Amazon, no day is the same.
OL Warehouse is a growing 3PL and turned to Amazon Freight to scale with them and support their evolving shipping needs.
As a home goods retailer and top seller on Amazon, Utopia is in a high-demand business. That’s why they turned to Amazon Freight.
People
Meet Bobby Bailey, an Amazon Freight Dedicated Transportation Consultant who helps his customers’ freight orders get to their destination as planned, while also looking around corners to help solve customer pain points.
At Amazon Freight, we believe in the power of people to drive innovation and excellence in customer service. Today, we’re excited to introduce you to Tamika Durham, a Program Manager for Service Excellence. Her role is crucial in shaping our customer-centric approach.
As the General Manager of Amazon Freight, Ari Silkey oversees the Amazon Freight business that leverages the Amazon network and technology to enable external businesses to tap into them. We sat down with him to get his thoughts on his vision for the organization.
Meet Brent Kreider from Amazon Freight. He works closely with some of the biggest companies in the world to optimize their shipping and tap into Amazon’s network.
Colleen Crewe works closely with some of the biggest companies in the world to optimize their shipping and tap into Amazon’s freight network.
Meet Amazon Freight’s Chidi Onwuka, a pricing expert, who shares his experience in the field and insights into what impacts freight rates and how he works with shippers.