
Catch up on our latest moves.
News updates
As a shipper, your time is at a premium, and you need the easiest way to find and book loads. Our site is built for you.
Learn about Amazon Freight’s new inbound less-than-truckload (LTL) offering and how shippers can take advantage of the Amazon network.
No shipper wants to be wondering “where is my load?” more than they have to. When we asked shippers what the top tech solution they wanted from their freight provider was, the number one answer was advanced tracking and visibility tools. We have been listening and are now giving shippers even better insights into the status of their Amazon Freight shipments.
The start to 2025 in freight has had its dose of uncertainty, but at Amazon Freight we’re staying steady and continuing to tap our customers into the speed and reliability of the Amazon network. Here’s everything we’ve been up to and what we have planned for the spring.
Dry van trailers have always been called “the most important box in shipping,” but at Amazon they’re more than a crate on wheels. Amazon has sensors and other tech in its trailers to make the network run safer and more efficiently – and that means a more reliable service.
At Amazon Freight, we believe in the power of people to drive innovation and excellence in customer service. Today, we’re excited to introduce you to Tamika Durham, a Program Manager for Service Excellence. Her role is crucial in shaping our customer-centric approach.
Shipper tips
Three years ago, Hanna joined JW Fulfillment as a project manager, and she has been learning ever since. We sat down with her to hear what she’s discovered along the way and what other 3PLs and shippers can learn.
The holiday season is just around the corner, and that probably means your orders are picking up. When that happens, the chance for mistakes increases. With that in mind, here are the top tips to help keep your shipments moving smoothly for your customers.
For successful shippers, the little things are big things. Our research shows that Differentiators—those that optimize shipping to gain a strategic advantage—see shipping as something much more than just moving freight.
One of the fastest ways to gain an edge in business is to learn from others instead of starting from scratch. That’s why we asked shippers to tell us more about their operations. In the process, we discovered the qualities that set successful shippers apart from the rest.
What separates successful freight shippers from the rest? Is it something in their DNA? Do they have the most leadership support? Maybe they make significant investments in technology? Our research found that it is something else entirely: their mindset.
From my time in startups to the past nine years at Amazon, there’s been one constant truth: Getting transportation tech right is a complex puzzle with a lot of moving parts. It’s a monumental task to take an innovation from concept to roadworthy.
Customer stories
If you work in logistics at a company that sells water bottles, there’s no humor when your operations experience a “bottleneck.” Such backups send kinks throughout the supply chain. That’s what Joel McAllister of
HydroJug faced on a weekly basis before they started using Amazon Freight.
When you work in the world of logistics, some days are filled with chaos and uncertainty. Hanna Xu is familiar with those type of days as a project manager for JW Fulfillment. With Amazon Freight, she’s found a provider that is a sense of calm in the storm.
When people want their coffee, they usually want it now. That’s the challenge Intelligent Blends faces each week. That means their freight provider has to be on point, says Adam Bartell, their manager of operations.
Bryan Cuevas, CEO of C Group Logistics, knows the feeling of watching a trailer leave his yard. “You need confidence it’s going to get where it needs to be.”
Before turning to Amazon Freight, Calgary-based Specialty Laminates had a major barrier, and that was freight.
“Where is my trailer?” That’s the question no shipper likes to ask, but Savie Yuan found himself posing it more often than he liked.