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News updates
Dry van trailers have always been called “the most important box in shipping,” but at Amazon they’re more than a crate on wheels. Amazon has sensors and other tech in its trailers to make the network run safer and more efficiently – and that means a more reliable service.
At Amazon Freight, we believe in the power of people to drive innovation and excellence in customer service. Today, we’re excited to introduce you to Tamika Durham, a Program Manager for Service Excellence. Her role is crucial in shaping our customer-centric approach.
As the General Manager of Amazon Freight, Ari Silkey oversees the Amazon Freight business that leverages the Amazon network and technology to enable external businesses to tap into them. We sat down with him to get his thoughts on his vision for the organization.
After a year of ups and downs, it at least looks like the economy is ending on a high note. Early indications show that online holiday shopping beat expectations. At Amazon Freight, we’re focusing on our customers and their freight needs.
You’ve likely seen one of Amazon’s 60K+ dry van trailers on the interstate and wondered if the holidays gifts you ordered are on it. But did you know your business can use those trailers to ship its freight? Join our webinar to learn more.
Innovation is at the core of what we do at Amazon Freight, giving shippers access to the technology and assets that make the Amazon network flow. Our efforts were recognized by FreightWaves when they named Amazon Freight as the #3 freight tech company for 2025.
Shipper tips
As we approach the end of 2025, it’s clear that this year has been a defining period for the shipping industry. The challenges that emerged have not only tested operational resilience but also accelerated innovation and strategic thinking.
Whatever you’re trying to transport, it’s always good to have options. But those options can get confusing to understand how they fit with your transportation needs. To help, we’ll bring clarity to some of Amazon’s top transportation offerings.
Breaking into the shipping world frequently means learning on the fly. That is exactly what happened to Adam Bartell when he joined Intelligent Blends as the operations manager six years ago. He has been learning ever since, so we asked him to tell us more about his experience.
Three years ago, Hanna joined JW Fulfillment as a project manager, and she has been learning ever since. We sat down with her to hear what she’s discovered along the way and what other 3PLs and shippers can learn.
The holiday season is just around the corner, and that probably means your orders are picking up. When that happens, the chance for mistakes increases. With that in mind, here are the top tips to help keep your shipments moving smoothly for your customers.
For successful shippers, the little things are big things. Our research shows that Differentiators—those that optimize shipping to gain a strategic advantage—see shipping as something much more than just moving freight.
Customer stories
If you work in logistics at a company that sells water bottles, there’s no humor when your operations experience a “bottleneck.” Such backups send kinks throughout the supply chain. That’s what Joel McAllister of
HydroJug faced on a weekly basis before they started using Amazon Freight.
When you work in the world of logistics, some days are filled with chaos and uncertainty. Hanna Xu is familiar with those type of days as a project manager for JW Fulfillment. With Amazon Freight, she’s found a provider that is a sense of calm in the storm.
When people want their coffee, they usually want it now. That’s the challenge Intelligent Blends faces each week. That means their freight provider has to be on point, says Adam Bartell, their manager of operations.
Bryan Cuevas, CEO of C Group Logistics, knows the feeling of watching a trailer leave his yard. “You need confidence it’s going to get where it needs to be.”
Before turning to Amazon Freight, Calgary-based Specialty Laminates had a major barrier, and that was freight.
“Where is my trailer?” That’s the question no shipper likes to ask, but Savie Yuan found himself posing it more often than he liked.