Stacked shipping containers with Amazon smile logos at sunset, mountains in background, logistics facility scene.

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Thousands of logistics professionals gathered to tackle rising costs and persistent disruption, and the consensus was clear. What actually separates resilient supply chains from reactive ones is whether visibility and tracking connects across the entire operation or stays locked in silos.
Volatility is permeating the supply chain. Shippers navigating today’s tightening truckload environment are turning to spot pricing and Amazon Freight is here to help.
Join us for a webinar on April 29, 2026, at 9 a.m. PST | 11 a.m. CST | 12 p.m. EST to help you optimize your inbound shipping strategy.
In an industry where “Where’s my freight?” remains one of the most common questions shippers ask, Amazon Freight has turned transparency into a defining characteristic. That commitment hasn’t gone unnoticed.
Picture this: a shipper calls on a Thursday afternoon with an urgent load that needs to move Friday morning. No excuses, just capacity when it counts. At Amazon Freight, we’ve built our business around making that scenario routine rather than remarkable.
Before shifting gears into 2026, we’re looking back. In this 2025 recap, you’ll learn how we helped our customers improve load visibility with smart trailers, cut costs through consolidation, and streamline planning with predictive technology.
Shipper tips
Booking loads and moving freight can be a complex process, but getting answers shouldn’t be. We’ve compiled answers to some of the most frequently asked questions we get about shipping to help you make smart and informed business decisions.
Routing decisions are an important part of freight movements, affecting everything from the cost of delivering a load to when it will arrive. It might seem like the shortest distance between two points is the best option, but that isn’t always the case.
Freight logistics goes beyond moving goods from A to B. When your bottom line is built on successful deliveries, middle-mile efficiency and communication are essential to business operations. This is why many shippers want more than a transactional relationship with their freight provider.
For most businesses today, technology is no longer a want. It’s a need that drives results. This new freight-tech frontier is poised to improve the supply chain ecosystem and help shippers transport goods more efficiently, securely, and predictably.
From mobile ordering and one-click purchasing, consumers have come a long ways in their adoption of ecommerce. But elsewhere in the supply chain, similar technology developments have made the transportation network faster and more efficient.
Dry van features make them the most important box in shipping for a good reason—shippers can put almost anything inside. But what are the capabilities and limitations of what they can haul?
Customer stories
Four years ago, Dr. Squatch needed a freight solution that could keep pace with its expanding e-commerce operations and integrate seamlessly with their Amazon fulfillment operations. That’s when they turned to Amazon Freight.

When people want their coffee, they usually want it now. That’s the challenge Intelligent Blends faces each week. That means their freight provider has to be on point, says Adam Bartell, their manager of operations.
If you’re exploring freight options, chances are Amazon Freight has crossed your radar. But what do shippers actually think about Amazon Freight? Here is what real customers have to say.
If you work in logistics at a company that sells water bottles, there’s no humor when your operations experience a “bottleneck.” Such backups send kinks throughout the supply chain. That’s what Joel McAllister of HydroJug faced on a weekly basis before they started using Amazon Freight.
When you work in the world of logistics, some days are filled with chaos and uncertainty. Hanna Xu is familiar with those type of days as a project manager for JW Fulfillment. With Amazon Freight, she’s found a provider that is a sense of calm in the storm.
Bryan Cuevas, CEO of C Group Logistics, knows the feeling of watching a trailer leave his yard. “You need confidence it’s going to get where it needs to be.”
People
Meet Bobby Bailey, an Amazon Freight Dedicated Transportation Consultant who helps his customers’ freight orders get to their destination as planned, while also looking around corners to help solve customer pain points.
At Amazon Freight, we believe in the power of people to drive innovation and excellence in customer service. Today, we’re excited to introduce you to Tamika Durham, a Program Manager for Service Excellence. Her role is crucial in shaping our customer-centric approach.
As the General Manager of Amazon Freight, Ari Silkey oversees the Amazon Freight business that leverages the Amazon network and technology to enable external businesses to tap into them. We sat down with him to get his thoughts on his vision for the organization.
Meet Brent Kreider from Amazon Freight. He works closely with some of the biggest companies in the world to optimize their shipping and tap into Amazon’s network.
Colleen Crewe works closely with some of the biggest companies in the world to optimize their shipping and tap into Amazon’s freight network.
Meet Amazon Freight’s Chidi Onwuka, a pricing expert, who shares his experience in the field and insights into what impacts freight rates and how he works with shippers.